Integrations

Webhooks

Receive real-time notifications when calls are completed with comprehensive data about each conversation.

Setup Webhook Endpoints

Configure webhook URLs in Settings to receive call completion data automatically.

Call details and duration
Customer information and lead data
Call transcripts and recordings
Success scores and sentiment analysis
Configure Webhooks

Sample Webhook Payload

{
  "event": "call_completed",
  "timestamp": "2025-09-25T14:30:00Z",
  "convertiq": {
    "call_id": "abc-123",
    "duration_seconds": 180,
    "success_score": 8.5,
    "customer_sentiment": "positive",
    "transcript": "Full conversation...",
    "recording_url": "https://..."
  },
  "customer": {
    "phone_number": "+1234567890",
    "name": "John Doe",
    "email": "john@company.com",
    "industry": "Technology"
  }
}

Ready to receive call data?

Configure your webhook endpoints and start receiving real-time notifications.

Configure Webhooks